FAQ
When your Host is deployed and configured, updating it to a newer build or version will generally preserve your existing configuration settings. If you deploy from your myCloud domain, you may change your settings on an…
By default, the mobile Host modules will prompt for a simple password protection when running for the first time. The Host has advanced features for authentication, authorisation and encryption. You can configure such features by using…
The Remote Desktop Guest for iPad and iPhone must be installed directly from Apple’s App store. You cannot download it directly from WiseMo, instead click the button:
You can deploy Android and Windows mobile hosts from a myCloud domain. Simply log in to your myCloud domain directly from your mobile device and download the mobile host using the Mobile Host download link. You…
Use the Run Program feature to remotely execute Apps / commands on an Android device. (feature also works where the target is PCs or Win Mobile / CE devices). This feature is available from WiseMo Guest modules that…
If you can browse the Internet from the computer / device where the WiseMo Host is installed, then you can use myCloud connectivity to reach your computer / device. (The Host will use port 80 and…
You can connect to the Android device, and you can perhaps see the desktop on the remote Android device – BUT – you have no input control. Or you cannot even see the screen. To protect…
WiseMo modules as default use port 1970. You can define the target computers should listen on a port of your own choice, by configuring the TCP/IP communication profile found in the Host module. When calling a…
To use the WiseMo myCloud service behind a firewall, you can usually get away with typical “web-only” firewall settings as used in many places. However if you want to configure firewall settings more specifically for use…
Protecting the end-point with Two-factor authentication Two-factor authentication (2FA) can be applied to the end-points to protect computers and devices running the WiseMo Host module. Protecting access to an end-point with 2FA is a very strong…
The WiseMo Android Host (version 18 and above) fully supports remote control of Zebra Android scanner devices if the device has MX 8.3 (Mobility Extensions) or greater installed. If a device uses an older MX version,…
macOS Mojave and later requires that you grant special Accessibility permissions to WiseMo Host. This is how to grant those permissions.
To work around problems, tweak or force uncommon behavior of the Guest and Host for Windows, certain settings can be specified via the common wisemo.ini file. For example how to increase the size of the support…
The myCloud list of on-line Hosts shows the Android Host, but connection is not possible. Is the Android Host actually on-line ? If possible, verify the status on the Host side, check the Host is running…
The Windows Host module is installed by using an MSI file. The MSI installation copies files to the disk and makes various Windows registrations to setup the Host. The Windows Host module needs a license file…
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Yes, it is possible to use Microsoft Intune to deploy the WiseMo Host app and also the WiseMo add-on module, if this module is needed. The Android Host also supports Google Android managed configuration, so it…
The Android Host provides features for advanced configuration, installation and troubleshooting options. Please read this guide for an in-depth description. The guide describes topics such as adding files to the Host APK, advanced configuration options and…